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Terms And Conditions

Guarantee

Aves International products are unconditionally guaranteed for 2 years from date of invoice against any manufacturing defects. Defective items will be replaced or repaired at Aves option. Improper lamping may result in fixture damage and will void our guarantee.

Shipping & Returns

Product usually leaves our warehouse within 3 business days. Free Standard shipping: Once your order leaves our warehouse, transit time is up to 5 to 7 business days within the 48 continental U.S., based on your location. No return will be accepted without a prior authorization from our company. Returns only accepted within the 30 days of purchased. Product must be complete with its original box.

Custom Orders

The Best way to initiate a custom orders is by giving us a call Toll free at 1-800-999-5557.Lead time 20 days to 45 days depending on the products complexity. Absolutely no returns on custom made orders.

Back ordered Items

We try to keep all listed merchandise in stock, occasionally we are sold out of a certain item. If we are out of stock on an item you have ordered, we will send you an email update as quickly as possible.

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